Privacy Policy
How we collect, use, and protect your personal information
At Jameela Medical Clinic, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and how we obtain consent for text message communications related to appointments. SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
1. Information We Collect
The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications
If you have consented to receive text messages from Jameela Medical Clinic, you may receive messages relating to the following:
- Customer Care
- Appointment Reminders
- Follow-Up Messages
- Appointment Scheduling
- Marketing
Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. Mohamed on June 5th at 2pm. You can reply STOP to opt out of SMS messaging from Jameela Medical Clinic at any time."
3. Message Frequency
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your appointment reminders, follow-up messages, and appointment scheduling.
How We Collect SMS Consent
We do not obtain SMS consent from third parties, and we do not purchase contact lists. All consents are obtained directly from the patient.
Important: No mobile opt-in or text message consent will be shared with third parties.
Your mobile number is only used to send messages you have agreed to receive (e.g., appointment reminders).
4. Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.
5. Opt-In Method
You may opt-in to receive SMS messages from Jameela Medical Clinic in the following ways: our office staff will ask patients to verbally consent to receiving SMS messages, or by submitting an online form.
6. Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message that you receive. Alternatively, you can contact us directly to request removal from our messaging list.
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box in our forms.
7. Help
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from our staff at www.jameelaclinic.net.
8. Standard Messaging Disclosures
- —Messages and data rates may apply.
- —You can opt-out at any time by texting "STOP."
- —For further assistance text "HELP" or visit us at jameelaclinic.net/termsandconditions.
- —Message frequency may vary depending on the type of communication. For example, you may receive SMS related to appointment reminders or confirmation of appointment location.
9. Contact Us
If you have questions about this policy or your personal information, you can contact: